Commitment Management SW Available from CoThrive.
Keeping track of commitments between people is an important capability for any organization. In Sense & Respond organizations it is a core competence for governing (but not dictating) the dynamically changing inter-role commitments to outcomes. This is because, unlike the vertical manager-subordinate performance evaluation structure of Make and Sell companies, the commitments that count “go sideways” in the Role and Accountability structures of Sense & Respond. (see Chapter 8 of Adaptive Enterprise, the Commitment Management Whitepaper download on the Library page, and an HBR article by Sull and Houlder ).
CoThrive announced commercial availability of its Commitment Management Software on May 31, 2009. It is web based, and features a parsing function that extracts information in standard email notes into formal Requests, Assignments and Agreements. Negotiations, renegotiations, status reports and linkages are tracked and analyzed. There is no software to install, and no need to learn a new language. A demo and trial period sign-up can be found at www.cothrive.com.